Privacy Policy

Privacy Policy for TheHeureka LLC

Effective Date: July 29, 2024

1. Introduction Welcome to TheHeureka LLC (“TheHeureka,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (theheureka.com) and use our services (collectively, the “Services”).

Please read this privacy policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect We may collect information about you in a variety of ways. The information we may collect via the Services includes:

a) Personal Data You Provide to Us We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.

This information may include:

  • Contact Information: Your first and last name, email address, phone number, and company name.
  • Project Information: Details about your project that you provide through contact forms or during consultations.
  • Communication Data: Information you provide when you communicate with us via email, phone, or other channels.

b) Data Collected Automatically When you visit our website, we may automatically collect certain information about your device and usage.

This information may include:

  • Log and Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visit.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

  • Provide and Manage Our Services: To create and manage your account, respond to your inquiries, and fulfill your requests for our services.
  • Communicate with You: To send you administrative information, such as changes to our terms and policies, as well as marketing and promotional communications (you may opt out of marketing communications at any time).
  • Improve Our Services: To analyze data and usage trends to improve our website, products, and service offerings.
  • Ensure Security: To monitor for and prevent security threats, fraud, and other illegal or malicious activity.
  • Comply with Legal Obligations: To comply with applicable legal requirements, such as tax and reporting obligations, and to respond to lawful requests from public authorities.

4. How We Share Your Information We do not sell your personal information. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf and require access to such information to do that work (e.g., website hosting, data analysis, email delivery, CRM services).
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

6. Data Security We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. International Data Transfers Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. As we are based in the United States, your information will be processed and stored here. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Children’s Privacy Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us If you have questions or comments about this Privacy Policy, please contact us at:

TheHeureka LLC 1209 MOUNTAIN ROAD PL NE STE N Albuquerque, New Mexico, 87110 United States

Email: legal@theheureka.com